Need help with housing, medical, legal, or other needs?
Check out United Way's 211 service to effortlessly locate the resources you require!
What is 211?
United Way's 211 service is a vital resource that provides free and confidential assistance to individuals in need of support. Operated and funded in part by local United Ways, the 211 service connects individuals with a wide range of services and resources. By contacting 211, individuals can speak to a live specialist who can help connect them with the help they need.
How to Contact 211
To use United Way's 211 service, individuals in need of assistance can contact 211 by phone, through the app, or online. You can call 211 by either dialing 2-1-1 or by calling toll-free at 866-892-9211. You can also access services and assistance programs through the website at www.SC211.org. The service is free to contact and all inquiries are kept completely confidential. Phone lines and online access areas are available 24 hours a day, seven days a week, and services are available in over 180 different languages. By contacting 211, individuals can talk to a live specialist who can help connect them to a wealth of services and resources in their area.
What can 211 Help With?
- Utilities
- Housing
- Health
- Food
- Disaster
- Employment & Education
- Legal Aid
- Mental Health & Substance Abuse Treatment
- Benefits
- Trafficking, Abuse, & Violence Services
- Re-entry
- Senior & Disability Services
- Crisis Hotlines
- Clothing
- Household
- LGBTQ Services
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Goodwill Career Opportunity Center | 1551 Second Loop Rd. Florence, SC 29505 | (843) 468-2160 Website Link |
| Resume, Soft skills, & Dress for Success workshops |
| Indeed | Website Link | Job searching website | ||
| Labor Finders | 329 West Palmetto St. Florence, SC 29501 | 843-669-0410 Website Link |
| Workers with cars earn extra day work. Call early in the morning and they will assess over the phone and get you in the system |
| SC Works State Department of Employment | 1558 West Evans St. Florence, SC 29501 | (843) 407-9683 Website Link |
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| Florence County Adult Education | 500 S Dargan St. Florence, SC 29506 | Carol Hill, Director 843-664-8152 cchill@fsd1.org Website Link | Supports adults in high school completion, work readiness certifications and training, and college preparation. | Call first, offices may be closed to the public |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Pee Dee Healthy Start | 314 W. Pine St., Florence, SC, 29501 | Miriam James-Singley, SW Case Manager (843) 662-1482 msingley@pdhs.org |
| Culturally relevant health education, healthy marriage & relationship education, career readiness, job development & placement, training & certifications, mentoring |
| Lighthouse Ministries | 1416 W. Evans St. Florence, SC | (843) 629-0830 Website Link | Working Mothers Education and Support Program and Strengthening Families Program (SFP) | |
| ABC Quality-Child Care Connections | Florence County DSS: 2685 S. Irby St. Florence, SC 29505 | (800) 763-2223 Website Link | Connecting parents to childcare resources | |
| The Care House of the Pee Dee | 1920 2nd Loop Rd. Florence, SC 29501 | 843-629-0236 Website Link | Child abuse Therapy and advocacy to children and families | Mon-Thu 8 am - 5 pm Friday 8 am - 2 pm |
| Durant Children’s Center | 226 S. Irby St | 843-664-4357 Website Link | Counseling for abused children Parenting courses | |
| Naomi Project | P.O. Box 13143 | 843-615-1548 Website Link | Year-long transitional facility that addresses the devastation of domestic abuse with resources and educational support | Mission is to change the lives of women experiencing domestic abuse, once they chose not to return to their abusers |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Lighthouse Ministries | 1416 W. Evans St. | 843-629-0830 Website Link | Rent & Utilities Assistance | Applicants must meet the requirements to qualify |
| Salvation Army | 2210 Hoffmeyer Rd. | 843-662-4461 Website Link | Rent & Utilities Assistance | Applicants must meet the requirements to qualify |
| ECHO Eviction Prevention | ECHO Access Point at 843-213-1798 or Website Link | Rent & Utilities Assistance | To apply for assistance, go to www.echousing.org/get-help. Interested applicants can also call the ECHO Access Point at 843-213-1798 to complete an application over the telephone. | |
| Pee Dee Community Action Partnership | 1001 W Sumter St. | 843-678-3400 Website Link | Rent & Utilities Assistance | Applicants must meet the requirements to qualify |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Manna House | 450 Jarrott St, Florence, SC | (843) 667-6077 Website Link | M-F, Breakfast 8:30 am-9:30 am, Lunch 10:30 am -noon | Food Pantry MWF, 9:30 am-11:00 am |
| My Brother’s Keeper | Meal Distribution at Local Parks | (843) 624-5381 Website Link | Meals served every day of the week. They have care packages, clean clothes, mission mart gift cards, and hygiene products. | Levi 2:30pm-3:30pm Northwest 2:30pm-3pm Timrod 3:10pm-3:40pm Iola Jones 3:10pm-3:40pm |
| Salvation Army | 2210 Hoffmeyer Rd. | 843-662-4461 Website Link | Food, clothes | Monday - Wednesday 1 pm-3 pm |
| Parking Lot Ministry | Parking Lot behind HopeHealth building at 600 E. Palmetto St | Breakfast, food, clothing, hygiene products | Saturdays 7:30 am - 8:30 am |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| ECHO | 407 Broadway St. Myrtle Beach, SC | 843-213-1798 Website Link |
| Civilians and veterans |
| Florence Housing Authority | 400 East Pine Street | 843-669-4163 Website Link | Public Housing Section 8 Subsidized Housing | Mon-Tue 8:00AM-5:30PM Wed 8:00AM-12:00PM Thurs 8:00AM-5:00PM Closed Friday |
| House of Hope | 1020 Darlington Street | 843-667-9000 Website Link | shelter, food, education and training, emergency shelter | Need Emergency Shelter? call 843-731-9315 |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| South Carolina Legal Services | 320 S. Coit St. | Managing attorney: Susan Firimonte susanfirimonte@sclegal.org Phone: 843-413-9500 Website Link Online Intake: Website Link | Legal counseling and representation | Eligibility: Income based requirements Hours: Mon: 8:30am – 5:00pm Tues: 8:00am – 7:00pm Wed: 8:30am – 5:00pm Thurs: 8:30am – 5:00pm Fri: 8:30am – 5:00pm |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| HopeHealth | 360 N. Irby St. Florence, SC 29501 | 843-667-9414 Website Link |
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| Mercy Medicine | 500 S. Coit St. Florence, SC 29501 | 843-667-9947 info@mercymedicine.org Website Link |
| Eligibility: no health insurance (including Medicaid, unless dental only) and not eligible for insurance |
| SC Healthy Connections Choices | Florence County DSS 2685 S. Irby St. | DSS: 843-669-3354 Members/ applicants: 888-549-0820 Website Link | Medicaid health insurance provider | Office Hours: 8 AM - 5 PM |
| Access Health Healthy Outcomes Program (HOPS) | McLeod Regional Medical Center 144 North Ravenel Street Florence, SC 29506 | Assistant Director Lorene Godbold, LMSW 843-777-5592 Website Link |
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| Welvista | 121 Greystone Blvd, Columbia, SC 29210 | 803-933-9183 Website Link Community Advocate: Nicole (803-563-3948) | Prescription drug coverage; Offers pediatric dental through Dillon, Manning, and Summerton school districts | Must be uninsured, a resident of SC, and below income bracket |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Circle Park | 238 South Coit Street, Florence, SC 29501 | 843-665-9349 Website Link | Provides a broad range of behavioral health services, with emphasis on educational programs and counseling related to alcohol, tobacco and other drug abuse, and on family therapy. | To speak with a counselor after hours, please call 843-687-6738. |
| Chrysalis Centre | 1430 South Cashua Drive, Florence, SC 29501 | 843-673-0660 Website Link | Residential treatment facility for women diagnosed with a severe substance use disorder and their young children. | |
| Crisis Text Line | Text HOME to 741741 Website Link | A confidential text line available 24/7 for individuals struggling with anxiety, depression, and more. | ||
| HopeHealth Medical Plaza | 360 North Irby Street, Florence, SC 29501 | 843-667-9414 Website Link | Offers behavioral health services, including psychiatric care, counseling and psychotherapy, substance use disorder counseling, and more. | |
| Pee Dee Mental Health | 125 East Cheves Street, Florence, SC 29506 | 843-317-4073 (Clinic) 24/7 CRISIS RESPONSE TEAM 1-833-364-2274 Website Link |
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| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Courtney McGinnis Graham Community Center | 535 South Church Street, Florence, SC 29506 | 843-731-9315 Website Link | Men, women, and families | |
| Salvation Army | 2210 Hoffmeyer Road, Florence, SC 29501 | 843-662-4461 Website Link | Men and women | Email: FlorenceSC@uss.salvationarmy.org |
| Pee Dee CAP Shelter | 411 S Jarrott Street, Florence, SC 29506 | 843-678-3410 | Men and women | |
| Resurrection Restoration Center for the Homeless | 1807 North Douglas Street, Florence, SC 29501 | 843-601-7935 Website Link | ||
| Pee Dee Coalition Against Domestic Violence and Sexual Assault | 220 South Irby Street, Florence, SC 29501 | 843-669-4600 Website Link | Domestic violence shelter for women | Victims & their children |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Department of Social Services | 2685 South Irby Street #A, Florence, SC 29505 | 843-669-3354 Website Link | Provides public assistance to families, access to healthcare, etc. | |
| Lighthouse Ministries | 1416 West Evans Street, Florence, SC 29501 | 843-629-0830 Website Link |
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| United Way 211 | 1621 West Palmetto Street, Florence, SC 29501 | 843-662-2407 Website Link | Referral information about essential health and human services in Florence. | Florence Website: Website Link Email: uwfloinfo@uwflorence.org |
| Agency | Address | Contact Information | Service |
|---|---|---|---|
| Veterans Resource Center of Florence | Lighthouse Ministries 1416 West Evans Street, Florence, SC 29501 | 843-629-0830 ask for Veterans Resource Center | Referral source of information for veterans and assistance for qualifying veterans with supplies and financial assistance for those experiencing financial difficulties. |
| Florence County VA Office | 707 National Cemetery Road, Florence, SC 29506 | 843-665-3045 VA Benefits: 1-800-827-1000 Website Link | Assistance and services for qualifying veterans. |
| Dept of Veterans Affairs Veterans Crisis Line | Phone: Dial 988 then Press 1 Text: Text 838255 Website Link | 24/7 crisis support for veterans and their loved ones. *You do not have to be enrolled in VA benefits or health care to connect. | |
| Florence VA Clinic | 1380 Celebration Boulevard, Florence, SC 29501 | 843-292-8383 Mental health care: 803-776-4000 Website Link | Outpatient clinic that provides qualifying veterans with primary care and specialty health services. |
| Agency | Address | Contact Information | Service | Other Information |
|---|---|---|---|---|
| Department of Public Health (DPH) | 843-661-4835 DPH COVID-19 Link Website Link | Resources for COVID-19. | Vaccination FAQs | |
| Doctors Care | 2200 South Irby Street 2410 Hoffmeyer Road | 843-662-9945 843-662-8182 Website Link | Resources for COVID-19. | COVID-19 Testing and Care |
Basic information, including eligibility and application, and a search box for child care providers:
Click the link below to search for a child care provider enrolled in the ABC Quality program. There is a search box at the top of the page (also on the main SC Child Care Financial Assistance website above). Providers enrolled in ABC Quality will have a quality level (A, B, C, or P) listed by their name.
Additional help finding childcare: contact the Child Care Resource & Referral Network at 1 (888) 335-1002 or go to the website linked below after hours and submit a referral indicating your need to find an opening in a childcare facility.
CCAMPIS assists low -income FDTC students who are taking 6 or more credit hours with child care expenses so that they persist and graduate.
The City of Florence has partnered with the Pee Dee Regional Transportation Authority (PDRTA) to offer teens (ages 12 attending 7th grade to ages 18 attending 12th grade) free transportation from school to The Teen Hub. The Teen Hub offers a safe environment to go after school and activities include but are not limited to study time, college prep, community building, and job readiness.
If you have any questions please call (843) 665-3253.
The City of Florence Teen Hiring Event if focused on providing youth adults ages 16-20 the opportunity to apply for part-time and full-time positions with over 10 companies on site. Employers conducted on-site interviews and the teens were able to leave with job-hunting resources.
Follow the City of Florence Recreation Facebook page for any future event info! Also, check out the City of Florence Employment Opportunities for part-time and full-time job opportunities!